Frequently Asked Questions

Everything you need to know about grooming and your order

How do I choose the right pomade for my hair type?

Selecting the right product depends on your desired hold and shine. Our Deluxe Pomade is perfect for classic styles with high shine, while Matt Pomade offers a natural look with medium hold. Check our 'Style Guide' for a detailed breakdown.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the domestic region. Express shipping options are available at checkout if you need your grooming essentials sooner.

Can I return a product if it's not right for me?

We accept returns on unused and unopened products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on items that have been opened or used.

Are Uppercut Deluxe products tested on animals?

No, we are proud to be a cruelty-free brand. We do not test any of our products or ingredients on animals.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.